Frequently asked questions
Everything worth knowing about Psynex — from AI data processing to privacy, pricing, and account deletion.
Psynex is an AI platform for self-exploration and conscious relationship building. Through 14 structured studies, AI helps you uncover your behavioral patterns, build a MindID model, and use it to assess compatibility with others (Match) and have deeper conversations on specific topics (Insight). It is not a personality test, not therapy, and not a dating app — it is a tool for studying yourself.
No. Psynex is not therapy, does not diagnose, and does not provide medical or clinical advice. All crisis triggers (suicidal ideation, acute states) are redirected to professionals. If you need professional help, contact a therapist or crisis service.
No. Psynex does not give you labels like "you are type X". Instead of fixed categories, the system uncovers your specific behavioral patterns — how you think, feel, and react in relationships. MindID is dynamic: it changes as you change.
Your dialogues are processed by Anthropic (Claude) models with the store: false parameter — meaning Anthropic does NOT store your data. Data exists temporarily in RAM during processing and is deleted after the request completes. In our database, data is encrypted at rest with AES-256. Details — in the Privacy Policy.
Open beta is in progress — all 14 studies are free for one account. After the mobile app launches, the Pro Plan will be $20/month. Founding Members who supported the project at Pre-Seed will get 3, 6, or 12 months of Pro for free — details in the Presale section.
MindID — a dynamic model of your behavioral patterns, formed from studies in Explorer. Match — compatibility comparison with another person across three categories (relationships, friendship, business) based on both MindID models. Insight — AI sessions with your patterns for deeper exploration of specific topics.
Ukrainian (default) and English. You can switch the language in the page header. Match reports support cross-language generation — each participant receives a report in their own language.
The first study takes about 10 minutes. Subsequent ones — 5-15 minutes depending on depth. You don't need to complete all 14 in one sitting: your progress is saved, you can come back.
Email hello@psynex.app from the address linked to your account. We delete your profile, MindID, Match and Insight history within 30 days. Under GDPR, you have the right to full erasure of your data.
Psynex is intended for users 16 and older. If you are under 16, you cannot use the platform.