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FAQ

Common questions

Short and honest.

  • A relationship platform built on evidence-based psychology. It helps you understand your own patterns first, then build connections that last, with real people. Not a swipe game, not a companion bot.

  • No. Psynex is not therapy and not a medical or diagnostic product. Our methods are reviewed by a psychologist and are meant for self-understanding and better relationships, not treatment. If you’re in crisis, please reach out to a professional.

  • No. Psynex does not give you labels like “you are type X”. Instead of fixed categories, the system uncovers your specific behavioral patterns — how you think, feel, and react in relationships. MindID is dynamic: it changes as you change.

  • Your sensitive answers are stored encrypted, not in plain text. Nothing about you is shared without your explicit consent. The system uses your data for one thing only — building your MindID. Your data is never sold or used for advertising.

  • There will be a free tier so you can start without paying. Deeper features come with a paid plan. Final pricing is shared closer to launch, and waitlist members hear it first.

  • Three parts of one journey. MindID is your evolving behavioral profile. Match compares two MindIDs to show how you actually fit — in words, not a score. Sphere tracks how you change over time and turns insight into everyday habits.

  • At launch, English and Ukrainian. More languages will follow based on where our community grows.

  • A single study is short, usually a few minutes. You go at your own pace, can stop and return whenever you like, and your MindID updates as you go.

  • Any time, from your settings. Deletion removes your account and the personal data tied to it from our systems. You stay in control of what you share and what you remove.

  • 18+. Psynex is for adults only, and age is verified at sign-up.

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